MeridAx Ltd (“MeridAx”) is committed to the highest standards of Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance. This policy outlines our approach to preventing financial crime across all business relationships.
MeridAx operates a robust AML and KYC programme consistent with the requirements of applicable legislation, including the UK Proceeds of Crime Act, the Money Laundering Regulations, FATF Recommendations, and the regulatory requirements of all jurisdictions in which we operate or facilitate services.
All clients — merchants and card issuers alike — undergo thorough due diligence before any services are provided. This is non-negotiable and applies regardless of business size, jurisdiction, or relationship.
All new clients must provide the following documentation as part of our standard KYC process:
Higher-risk businesses, politically exposed persons (PEPs), or clients from higher-risk jurisdictions will be subject to Enhanced Due Diligence (EDD) requirements, which may include additional documentation, source of funds/wealth verification, and senior management approval.
Our AML programme includes the following core components:
KYC is not a one-time process. MeridAx conducts periodic reviews of all client relationships, with frequency determined by risk rating. Higher-risk clients are reviewed more frequently. Trigger-based reviews are conducted whenever significant changes occur in a client’s business, ownership, or regulatory status.
MeridAx does not onboard businesses operating in jurisdictions designated as high-risk by FATF, the EU, or applicable UK regulations. We also do not onboard businesses whose activities are prohibited by applicable law, card scheme rules, or our banking partners’ risk policies.
All MeridAx staff involved in client onboarding and relationship management receive regular training on AML and KYC obligations, typologies, and procedures. We maintain records of all training completed.
MeridAx retains all KYC documentation and transaction records for a minimum of 5 years following the end of a client relationship, in compliance with applicable AML regulations.
For queries relating to our AML and KYC policy, or to report a compliance concern, please contact us at info@meridaxpay.com. MeridAx takes all compliance concerns seriously and will acknowledge receipt of any report within 2 business days.