MeridAx Ltd ("MeridAx", "we", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.
We collect personal information you provide directly to us, including identity data (name, title, company name), contact data (email address, telephone number), business data (information about your business, processing volumes, verticals), technical data (IP address, browser type), usage data (how you use our website), and communication data (records of correspondence with us).
We use your personal data to respond to enquiries and provide requested services, to match you with the appropriate banking partner or processor in our network, to prepare tailored proposals and service agreements, to comply with our legal and regulatory obligations including AML and KYC requirements, to improve our website and services, and to detect and prevent fraud and other illegal activities.
We process your personal data on one or more of the following legal bases: Contract (necessary to perform or prepare a contract), Legitimate interests (necessary for our legitimate business interests), Legal obligation (necessary to comply with AML, KYC, and financial crime prevention laws), and Consent (where you have given explicit consent for a specific purpose).
MeridAx does not sell, rent, or trade your personal data. We may share your information with banking partners and processors (to facilitate the matching and onboarding process), professional advisors, regulatory and law enforcement authorities (where required by law), and service providers who assist us in operating our website and business.
Given the global nature of our business, your personal data may be transferred to and processed in countries outside your home jurisdiction. Where such transfers occur, we implement appropriate safeguards including Standard Contractual Clauses approved by relevant data protection authorities.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. For business enquiries that do not convert to active clients, we typically retain contact data for up to three years. For active clients, we retain data for a minimum of five years following the end of the commercial relationship, in accordance with applicable financial regulations.
Subject to applicable law, you have the right to access, rectify, erase, restrict, and port your personal data. You also have the right to object to processing and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at [email protected]. We will respond to all legitimate requests within 30 days.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. We use essential cookies (necessary for the website to function), analytics cookies (to understand how visitors interact with our site, set only with your consent), and preference cookies (to remember your settings). You can manage cookies through your browser settings or via our Cookie Preferences tool.
For individuals located in the EEA or United Kingdom, MeridAx processes your personal data in compliance with the General Data Protection Regulation (GDPR) and UK GDPR as applicable. If you believe we have not adequately addressed a privacy concern, you have the right to lodge a complaint with your local data protection supervisory authority.
Where MeridAx processes personal data on behalf of clients as a data processor, we enter into a Data Processing Agreement (DPA). Please contact [email protected] to request a DPA.
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption, access controls, and regular security assessments.
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the date of the last update.
If you have any questions about this Privacy Policy, please contact us at [email protected] or +1-289-MERIDAX (+1 289-637 4329).