Our clients include gaming operators, e-commerce groups, travel platforms, African fintechs, and more. All case studies are real. Client details are anonymised at their request.
A Central European online gaming operator had suffered three consecutive acquiring bank terminations in 18 months. Processing was unstable, approval rates had fallen to 71%, and chargebacks were accumulating. The business was at serious risk of losing its ability to accept payments entirely.
MeridAx assessed the business, reviewed its processing history, and identified a specialist gaming acquirer within our network with the right risk tolerance, pricing structure, and technical capabilities. The client was onboarded and processing within 72 hours of application.
Within 30 days of switching to the MeridAx-connected acquirer, approval rates stabilised at 93.2%. MeridAx also implemented pre-dispute chargeback alert services to bring the ratio within Visa scheme thresholds within 60 days.
“MeridAx connected our gaming business to the right acquiring bank within 72 hours after three prior rejections. Our approval rate is now consistently above 93%.”
Client name withheld for confidentiality — COO, Online Gaming Operator, Central Europe
A West African fintech had the product vision, the regulatory licences, and the user base. What they lacked was the issuer processing infrastructure and BIN sponsorship needed to launch a prepaid card programme across Nigeria, Ghana, and Senegal simultaneously.
MeridAx connected the fintech to an appropriate issuer processor and BIN sponsor from our African and international network, managed the KYC and scheme registration process, and coordinated the technical integration timeline across all three markets.
The programme went live in all three markets within 6 weeks of first engagement with MeridAx — a timeline the client had been told by other parties would require at least 12 months.
“MeridAx launched our prepaid card programme across three West African markets in under 8 weeks. Their expertise in African payments is outstanding.”
Client name withheld for confidentiality — CEO, Fintech Card Issuer, West Africa
A Greater China e-commerce group processing $4M monthly had been with the same acquirer for four years and assumed their rates were market-competitive. A MeridAx assessment revealed their MDR was significantly above what our network could achieve for their volume and card mix.
MeridAx negotiated a new acquiring arrangement through our network, reducing the client’s effective MDR by 0.8% within 30 days. On $4M monthly volume, that equated to a saving of $32,000 per month — $384,000 annually — for a one-time connection process.
“MeridAx reduced our effective MDR by 0.8% within 30 days. That’s a material number when you’re processing at scale.”
Client name withheld for confidentiality — CFO, E-Commerce Group, Greater China
A Japan-based travel platform received 48 hours notice of account termination from their acquirer following a chargeback spike linked to a supplier collapse. With no live processing, the business was unable to take new bookings.
MeridAx identified a suitable travel-specialist acquirer within 4 hours of being contacted, submitted the application the same day, and had the client live on a new acquiring connection within 3 business days. MeridAx also implemented chargeback management services to address the elevated ratio.
“When our previous acquirer terminated our account with 48 hours notice, MeridAx had us live with a new banking partner within three days. That kind of speed and network depth is genuinely rare in this industry.”
Client name withheld for confidentiality — Director of Payments, Travel Platform, Japan